As a facilitator in experiential training and organizational development for over twenty years, I have the great fortune of meeting a diverse pool of professionals, managers, and leaders from a …
6 Simple Tips for Increasing Customer Engagement
Many Business' we work with have trouble with internal and external customer service . They believe that if sales are good and they offer a quality product or service that their customers will …
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How to Stop Distractions At Work
This might surprise you, considering I'm the CEO of a multimillion-dollar company, but even I have struggled with distractions at work. For me, the worst time-suckers were Facebook, Skype and my …
Does Size Matter
Whenever I meet anyone who makes hiring decisions, I ask how they make a choice when they have a great pool of candidates. The most frequent answers I hear are, "Well, I'll go with whoever seems to be …
How to Build Trust and Communication within Your Company
By Tom Borg OWLS Senior Facilitator Let's talk about the communication that takes place between you, your managers and your employees. One of the most difficult and costly issues in companies and …
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LEADERSHIP UNPLUGGED
Any organization can function with effective managers if the goal is to maintain the current path and preserve tradition. For those seeking to create an organization with a culture and performance …
